Comment
Created By: David Lan (10/30/2012 7:24 PM)
Dear Vic,
Sincerely thank you for your kind support.
Respectfully,
David Lan
Created By: Vic Wei (10/30/2012 9:12 AM)
Dear customer,
Thanks so much for contacting Qualcomm.
Before you get your own sniffer, you can come to our office to debug critical issue for sure.
Thanks,
Vic Wei
Created By: David Lan (10/30/2012 1:49 AM)
Dear Vic,
Thank you for your kind responding.
We would also like to know, in the course of debugging our customer's issues before our purchasing the BT v4.0+LE protocol analyzer, what do you think that we bring you our MUTs to sniff air logs to improvise to find a solution with you for some specific critical issues?
Sincerely,
David Lan
Created By: Vic Wei (10/30/2012 12:55 AM)
Dear customer,
Thanks so much for contacting Qualcomm.
We have Ellisys Bluetooth Explorer 400 now. And ComProbe BPA 500 is going to be shipped further.
Thanks,
Vic Wei
Created By: David Lan (10/29/2012 8:59 PM)
Dear Vic,
Thank you for your detailed informaiton.
Do you mean you have both ComProbe BPA 500 and Ellisys Bluetooth Explorer 400 in your taiwan brannch office?
Sincerely,
David
Created By: Vic Wei (10/29/2012 3:11 AM)
Dear customer,
Thanks so much for contacting Qualcomm.
Yes, we are using ComProbe BPA 500 and Ellisys Bluetooth Explorer 400 to debug the issues.
For Ellisys Bluetooth Explorer 400, you can refer to
http://www.ellisys.com/products/bex400/
Thanks,
Vic Wei
Created By: David Lan (10/29/2012 1:28 AM)
Dear Vic,
No, there is not any additionnal log and attachment for this case.
Thank you for your help.
Sincerely,
David
Created By: Vic Wei (10/29/2012 1:12 AM)
We will check internally and response to you laer. May I know if there is any additional log and attachment for this case?